Terms & Conditions

Thank you for using our products and services. When you use our technologies, you agree to certain terms, which can be found in this section. We also provide you with information about state-specific tariffs, an archive of network disclosures and a guide on our network management principles.

Terms of Service

Terms of Use

• ResidentialView terms and user guides for Verizon fios and broadband services.
• BusinessView terms and user guides for Verizon Business services.
• MobileGo to the Verizon website to view terms for mobile services.
• My Verizon Customer AgreementFind important information about your wireless service.

Consumer & business user guides

Browse Verizon user guides available in PDF formats for easy downloading and printing.

Browse user guides

Network Disclosures

Archives

• 2022 – 2023Public notice of changes to the Verizon network between 2022 and 2023
• 2017 – 2021Public notice of changes to the Verizon network between 2017 and 2021
• 2014  – 2016Public notice of changes to the Verizon network between 2014 and 2016
• 2011 – 2013Public notice of changes to the Verizon network between 2011 and 2013